Vaneurin Petro Chem (Pty) Ltd
Effective Date: [Insert Date]
1. General
These Terms apply to all retail purchases made from Vaneurin Petro Chem (Pty) Ltd, whether online, in-store, or at events.
2. Orders & Payment
- All orders are confirmed upon successful payment.
- We accept EFT, card payments, and secure online gateways.
- Orders are processed within 1–3 business days, subject to stock availability.
3. Delivery & Collection
- Nationwide delivery is available via courier.
- Collection may be arranged upon request.
- Risk passes to the customer upon handover to the courier or collection from premises.
4. Returns & Refunds
- Items may be returned within 7 days if unused, unopened, and in original condition.
- Refunds are processed within 7 business days after inspection.
- Products that are:
- Opened
- Custom-mixed
- Used
are not eligible for return.
5. Product Safety & Instructions
- Always follow label directions and safety precautions.
- Vaneurin Petro Chem is not liable for damage caused by misuse, overuse, or incompatible applications.
- If unsure, contact us before using the product.
6. Privacy
Your data is protected under the POPI Act. We do not share your personal information without your consent. Please see our [Privacy Policy] for full details.
7. Promotions
- Promotions are valid for a limited time and while stock lasts.
- Discount codes cannot be retroactively applied.
8. Complaints & Support
We strive to deliver a premium experience. For any issues:
- Email: support@vpchem.co.za
- Office hours: Monday–Friday, 8am–5pm
9. Limitation of Liability
To the maximum extent permitted by law, the Company’s liability is limited to the value of the goods purchased.
10. Amendments
These Terms may change without prior notice. Please check our website for the latest version.
Contact Us:
Vaneurin Petro Chem (Pty) Ltd
Email: support@vpchem.co.za
Phone: +27 12 030 1991
Address: 16 Grootvlei R101, Pretoria, South Africa
Website: www.vpchem.co.za